2015 was another record-shattering year for the Un-carrier. We drove the revolution forward, delivered strong results and were America’s fastest growing wireless company. Again.
Unprecedented customer growth is translating to growth across the board in revenue, profits and cash flow.
WE LISTEN. Then we do the hard work to respond to the pain points of US wireless customers with radically simple, industry-rocking innovations.
Highest Ranked by J.D. Power in 3 of the last 4 Wireless Customer Care Studies
Study after study (after study) shows Un-carrier customers are simply more satisfied than carrier customers. Here are just a few…
This year, we began amping up some of our biggest Un-carrier moves. Making them even better. Bigger. Stronger. Starting with Mobile Without Borders, T-Mobile introduced a massive expansion of Simple Choice — adding calling, texting and 4G LTE data throughout Mexico and Canada — just like in the US — at no extra charge.
And, with JUMP! On Demand, we introduced a whole new way for customers to upgrade to the latest phones with no waiting period or upgrade fees. Get the phone you want, when you want, with nothing upfront and no wait.
The all-new T-Mobile 4G LTE CellSpot™ introduced personal, full-bars LTE coverage virtually anywhere—at no extra charge.
After revolutionizing wireless for consumers, T-Mobile unleashed Un-carrier for Business. With Un-carrier 9.0, T-Mobile upended how US business buys wireless — with 100% transparent, flat-rate pricing, business family discounts and other Un-carrier benefits to businesses of all sizes.
With Un-carrier X, T-Mobile responded to Americans' surging demand for mobile entertainment by unleashing mobile video. With Binge On, customers can stream all the movies, sports and TV shows they want, without ever watching their data on partner services like HBO, Netflix, ESPN, YouTube — over 60 participating video providers.
Detectable video typically streams at DVD quality (480p or better) unless video provider opts-out. You may disable Binge On at any time, but will lose benefits. Third party content and subscription charges may apply. Qualifying service required for free streaming benefit.
Results may vary.