LIMITED-TIME OFFER

SAVE 60% ON T‑MOBILE SyncUP DRIVE

Stay connected to your car for just $2/month when you activate a 2GB data plan. If you cancel service, remaining balance at full price is due.

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Put family safety first

Monitor driving behavior, set speed alerts, and track your car’s location.

Roadside Assistance - Now Included!

From lockouts to jumps, tire changes, and tows—Allstate® Motor Club will be there to get you going again. Included with SyncUP DRIVE™ on a qualifying mobile internet data plan.

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Take better care of your car

Get maintenance reminders, recall info, and car trouble notifications sent to your phone.

Stay connected

Turn your car into a Wi-Fi Hotspot and connect up to five devices, so your family can stream, call, and text on the go.

How does SyncUP DRIVE work?

The OBD (On Board Diagnostic) reader
Diagnoses vehicle issues using the same technology as a mechanic, and fits into the OBD-II port found under the dashboard of most cars.

The SyncUP DRIVE App
Syncs with the OBD reader, so you can access maintenance information, monitor your car’s location, and more—straight from your phone.

Why use SyncUP DRIVE? See for yourself.

Check to see if your car is compatible.

Most cars that are model year 1996 or newer have an OBD-II (On Board Diagnostics version 2) port that the device plugs into.

OBD

Select your car.

Check if your car is compatible with T-Mobile SyncUP DRIVE.

(Not all cars with OBD-II ports are compatible with all the features.)

OBD Location

Frequently Asked Questions

What is T-Mobile SyncUP DRIVE?

T-Mobile SyncUP DRIVE is a new way to make your car smarter. The SyncUP DRIVE device and app will track your car’s performance, health, activity and even location, providing helpful information on driving behavior, family vehicle location, preventative maintenance alerts, and instant notifications of car trouble. Plus, SyncUP DRIVE can turn your car into a Wi-Fi hotspot so you can connect up to five Wi-Fi capable devices.

How do I know SyncUP DRIVE will work with my vehicle?

SyncUP DRIVE works with most gasoline, diesel engines and hybrid vehicles manufactured for use in the United States since 1996. The SyncUP DRIVE device is not compatible with electric (EV) and plug-in hybrid vehicles. Some diesel vehicles may not provide complete and accurate data regarding fuel efficiency. To determine if your vehicle is compatible, check out the vehicle compatibility tool. In addition, once the device is inserted into the On-Board Diagnostic (OBD) port and the app is installed, you will receive a message on your phone that provides compatibility detail.

Is there an app that works with SyncUP DRIVE?

Yes. The T-Mobile SyncUP DRIVE uses an app called SyncUP DRIVE? (Developed by Mojio), which is available for download for Android devices on Google Play and for the iPhone on the Apple App Store.

Is SyncUP DRIVE easy to install?

Yes! In just a few minutes, the SyncUP DRIVE app will guide you through each of the steps, including how to locate your On-Board Diagnostics (OBD) port and how to install the device. Once installed, SyncUP DRIVE should start reading data from your car within 10 minutes.

What is an OBD port and where is it located in my vehicle?

The On-Board Diagnostics (OBD) port is the same port that mechanics use to diagnose vehicle trouble and engine problems. It is usually located underneath the driver’s side dashboard, often within 18 inches of the steering wheel.

Can I use the device in more than one vehicle?

Yes. Each vehicle must be compatible with SyncUP DRIVE and have an OBD port.

How many devices can I connect to the WiFi hotspot?

You can connect up to five Wi-Fi capable digital devices, such as smartphones, tablets and laptops.

How secure is SyncUP DRIVE?

The device, communication, and app include security protections. The SyncUP DRIVE device is a read-only device. It cannot write information to your vehicle’s computer or make changes to your vehicle’s functionality. All data communication between the device and the app occurs over a private cellular Virtual Private Network (VPN), which helps protect against unauthorized third party access to those communications. The Motion app protects your information using industry standard 128-bit encryption – the same technology used by financial institutions.

What data does SyncUP DRIVE capture from my vehicle?

The device captures driver behavior information such as acceleration and braking, speed, and RPM. The device also reports vehicle location via GPS and can report on common vehicle issues called Diagnostic Trouble Codes (DTC). For more information, please refer to the Terms and Conditions at www.t-mobile.com/info/t-mobile-sync-up-drive-terms-and-conditions.

What do you do with my data?

The SyncUP DRIVE device and the SyncUP DRIVE app utilize Mojio’s platform for the transmission, interpretation and storage of your data. Through the app, you can control your data, who sees it, and how it is used. Your personally identifiable data will never be sold, traded or used in a way that violates our privacy policy. For more information, refer to the Terms and Conditions at www.t-mobile.com/info/t-mobile-sync-up-drive-terms-and-conditions and T-Mobile’s Privacy Policy at www.t-mobile.com/privacy

Can people I don’t know connect to my SyncUP DRIVE Wi-Fi hotspot?

No. Just like your home Wi-Fi network, a password is required to connect to your SyncUP DRIVE Wi-Fi hotspot.

Will SyncUP DRIVE drain my vehicle’s battery?

The SyncUP DRIVE device goes into sleep mode when your vehicle is not in use, which conserves battery drain. However, we recommend unplugging the device if you plan to park your vehicle for several weeks at a time to help avoid battery drain.

Can I use a different SIM or cellular network with the device?

For security reasons, the SyncUP DRIVE device is locked to the T-Mobile network and only accepts legitimate T-Mobile Micro-Sim cards purchased from T-Mobile or an authorized T-Mobile dealer.

What are the benefits that I get from Allstate Motor Club roadside assistance?

Services include Fuel delivery, lockout service, battery boost, tire change, tow, and more. For full details of what is included please contact Allstate.

Are there limits to what is covered under roadside assistance and if so what are they?

Yes, some of the benefits have limits on incidents. Please see Allstate Motor Club for a benefit details, exclusions, and limits.

What type of vehicles are or are not covered for roadside assistance? Will Allstate’s Roadside Assistance cover my motorcycle?

First, there has to be an OBD port for the SyncUP DRIVE to be installed in. Motorcycles don’t have these and are therefore not eligible. To determine if your vehicle is compatible, check out the vehicle compatibility tool.

Please see Allstate Motor Club for further benefit details and exclusions.

Do I have to be the owner of the vehicle that the SyncUP DRIVE is in to get roadside assistance?

No, if someone else owns the vehicle but has opted to provide you a SyncUP DRIVE device in that vehicle, then the vehicle is covered.

What is the contact information for more questions?

FOR 24-HOUR TOLL-FREE EMERGENCY ROAD SERVICE- Call 1-866-746-4821

FOR CUSTOMER SERVICE- Call 1-866-746-4821 7 a.m. to 7 p.m. CST Monday – Friday 8 a.m. to 3:30 p.m. CST Saturday