With DIGITS, you can use your numbers how and when you want on your devices. You can try out and provide feedback on DIGITS prior to its availability to the general public.
Choose one of the following program scenarios:
No need for multiple phones anymore. Access all your DIGITS on one device.
Phone numbers aren’t just for phones anymore. Now you can talk and text on up to five devices.
The only thing we ask of beta participants is that they use DIGITS in their normal everyday life and provide their feedback. We will periodically prompt beta participants for feedback on the products they’re using. For those who want to participate further in the beta process, you may submit bugs/issues as well as thoughts and feedback in our beta support forum.
Participating in the beta is free.
There is no charge for T-Mobile customers to participate in the DIGITS beta, but you could see certain taxes and fees on your bill. T-Mobile will credit these taxes and fees back to you on each subsequent billing cycle.
At the end of the beta you will need to determine if you’d like to continue using DIGITS. Participants will have 90 days to continue using DIGITS at no additional charge.
DIGITS is breakthrough technology that breaks the one phone number locked to one device limitation. With DIGITS, you can use your number to call and text across multiple devices, and use multiple numbers on one device.
As the Un-carrier®, T-Mobile solves pain points by listening to our customers, so we’re inviting our customers to help us test and launch DIGITS.
You’ll be among the first to use one of the most innovative solutions that completely frees you from the one-number-one-phone limitation that has defined the industry for decades. You will have an opportunity to influence the development of a truly cutting-edge telecom innovation, providing feedback straight to the teams building this awesome new service.
After you complete the online registration, you’ll get a confirmation email letting you know that you’ve successfully signed up for the beta. You’ll receive separate emails with additional detailed instructions once everything has been set up for you. All email correspondences will be sent to the email you used to register your T-Mobile ID.
The DIGITS customer beta is a high-touch program in which our valued customers can try out and provide feedback on DIGITS prior to its availability to the public. During the beta period, you will be able to choose one of the following program scenarios: multiple DIGITS on a single device or one set of DIGITS across multiple devices.
The beta is open to all T-Mobile postpaid customers with Simple Choice or T-Mobile ONE in good standing.
This is a consumer beta program. Business accounts are ineligible to participate.
We have not set a limit on the number of customers we’ll let into the beta, because our needs may vary throughout the beta program.
In most cases, you should find out immediately following your registration.
The beta is a high-touch program in which we ask beta participants to use DIGITS in their normal everyday life and provide their feedback.
Participating in the beta is free. There is no charge for T-Mobile customers to participate in the DIGITS beta, but you could see certain taxes and fees on your bill. T-Mobile will credit these taxes and fees back to you on each subsequent billing cycle
The DIGITS application works internationally. Call through the app just as you normally would.
No, during the beta period, these call are not included in the Family Stateside International Talk & Text feature. Standard per-minute rates will apply for these calls. If you make frequent calls to international destinations using the DIGITS virtual lines, you can purchase a Stateside International Talk & Text feature for your DIGITS line by calling customer service.
We’re not replacing your phone number. We’re just making it more powerful with DIGITS. With DIGITS, your phone number is no longer tied to one phone. It can now be shared across devices—Android, Windows, Chrome OS, Mac OS—and you can have multiple numbers on one device: work, personal, whatever.
Yes, T-Mobile can assign you a second number once you have registered for the beta program. However, you need to be the Primary Account Holder in order for T-Mobile to provide you with a second line.
No. For the DIGITS beta, we are not converting any of your existing lines. You can still use your existing numbers on other devices since that’s one of the benefits of DIGITS. Once we launch commercially, we will let you convert your existing GSM lines to the new DIGITS line types.
You can put your DIGITS on up to five devices.
You can use up to five DIGITS on a single device.
No. However, you may use any of your compatible devices or purchase new ones for use in the beta program. Devices will not be provided as part of your participation in the DIGITS beta program.
You will need at least one other device such as a web-browser-equipped PC (Chromebook™, Windows® PC, or Mac), an Android device (5.0 or higher) with access to the Play Store, or an iOS device (9.0 or higher) with access to the App Store in order to share your number across devices.
Yes, as long as you have a T-Mobile number, you can use the T-Mobile DIGITS application on any Android or iOS device, whether or not the device is a T-Mobile device—even if the device is with another carrier. Once logged in, you can turn on your DIGITS. If the device is not on the T-Mobile network, the app requires data to use DIGITS.
Only the T-Mobile U.S. versions of the Samsung devices have the DIGITS functionality as part of the native experience. You can use the DIGITS app found in the Google Play Store for other Samsung devices.
The beta window will last until the product is ready for commercial launch.
At the end of the beta, you will need to determine if you’d like to continue using DIGITS. Participants will have 90 days to continue using DIGITS at no additional charge.
We have not announced details on the commercial launch. Stay tuned.
We have not announced pricing. Stay tuned.
You can request to be removed from the beta program at any time. Once the request is received, it will take up to three business days to be processed, and then you will be removed from the DIGITS beta. You will get a confirmation email once the process is completed. Any new lines that were added to your account as part of the beta will be removed.You can request removal from the beta by going to www.t-mobile.com/optoutbeta and contacting the number shown on the site.
Although services are in the beta phase, there is no additional risk to your phone or the data already on it.
Yes, all numbers will give you access to 911 in case of an emergency. However, because this is a beta, we recommend using your primary phone and phone number to call 911 whenever possible to avoid any potential issues. You can learn more about potential limitations on contacting emergency services via beta numbers in the DIGITS User Guide.
We used third-party data on customers’ single-line and multiple-line spending combined with CTIA (an international nonprofit membership organization that has represented the wireless communications industry since 1984) data on the wireless penetration rate.
Yes. As a DIGITS beta customer, you can set-up your LineLink™ number to call and text using the DIGITS app, with multiline function on Samsung phones or using a compatible browser on a computer.
If you are already a DIGITS beta participant and would like to activate and use your LineLink™ number with DIGITS, follow these steps.
If you are not a beta participant, you can sign up to use your LineLink™ number with DIGITS at www.t‑mobile.com/getDIGITS.
Contact a specialist today!