THE DIGITS™ BETA PROGRAM IS FULL.
FOR NOW.

Thank you for your interest in DIGITS! Due to overwhelming demand from customers like you, we are not able to accept any additional beta registrations at this time.

If you’re a current beta participant, you can continue testing DIGITS for the duration of the beta program.

If you’d like to be notified if and when additional beta registrations become available, enter your email below.

What is the DIGITS beta?

With DIGITS, you can use your numbers how and when you want on your devices. You can try out and provide feedback on DIGITS prior to its availability to the general public.

Choose one of the following program scenarios:

Multiple Numbers on One Device

No need for multiple phones anymore. Access all your DIGITS on one device.

One Number on Multiple Devices

Phone numbers aren’t just for phones anymore. Now you can talk and text on up to five devices.

Who is eligible for the beta program?
  • You must have a T-Mobile postpaid account. (Prepaid customers are not eligible at this time.) Please note that if you recently signed up for a postpaid account, it may take up to seven days before you will be able to sign up to become a beta participant.
  • You must be a consumer customer. (Customers with only government or business accounts are not eligible at this time.)
  • Your account must be up to date and in good standing.
  • You must have a T-Mobile ID, which is the email address you use to log in to My T-Mobile. If you don’t have a T-Mobile ID, you can sign up for one here. Please note that you won’t be able to sign up for the beta test until your T-Mobile ID becomes activated (which may take up to seven days).
What are the expectations of a DIGITS beta participant?

The only thing we ask of beta participants is that they use DIGITS in their normal everyday life and provide their feedback. We will periodically prompt beta participants for feedback on the products they’re using. For those who want to participate further in the beta process, you may submit bugs/issues as well as thoughts and feedback in our beta support forum.

How much is the beta going to cost me?

Participating in the beta is free.

There is no charge for T-Mobile customers to participate in the DIGITS beta, but you could see certain taxes and fees on your bill. T-Mobile will credit these taxes and fees back to you on each subsequent billing cycle.

What happens when the beta program is finished?

At the end of the beta you will need to determine if you’d like to continue using DIGITS. Participants will have 90 days to continue using DIGITS at no additional charge.

  • If you do nothing, DIGITS will be removed from your account automatically 90 days from the end of the beta program and your account will be returned to its pre-beta configuration.
  • All personal data (texts, phone logs, pictures, etc.) that you created during the beta will be available to you after the beta. You will not lose any data—just the use of additional services.
  • If you had a wearable plan associated with a Samsung Gear S2 or S3, we revert back to the previous number and setup if you choose not to keep this plan.

Beta Registration Frequently Asked Questions

What is DIGITS?

DIGITS is breakthrough technology that breaks the one phone number locked to one device limitation. With DIGITS, you can use your number to call and text across multiple devices, and use multiple numbers on one device.

  • You can have your number on up to five different devices – including smartphones, feature phones, tablets, smartwatches, and PCs – virtually anything with an internet connection, and have up to five numbers on one device
  • DIGITS is your real phone number, but it can do so much more.
Why is T-Mobile doing a beta for DIGITS?

As the Un-carrier®, T-Mobile solves pain points by listening to our customers, so we’re inviting our customers to help us test and launch DIGITS.

Why should I participate?

You’ll be among the first to use one of the most innovative solutions that completely frees you from the one-number-one-phone limitation that has defined the industry for decades. You will have an opportunity to influence the development of a truly cutting-edge telecom innovation, providing feedback straight to the teams building this awesome new service.

What devices are supported for this beta program?
  • The DIGITS app will run on the following devices:
    • Any Android™ device running Lollipop (5.0) or above can download the DIGITS app from the Google Play Store.
    • Any iOS device running iOS 9 or above can download the DIGITS app from the Apple App Store.
    • Any PC or Mac using Chrome or Firefox can use the web to access DIGITS, as well.
  • DIGITS will run natively on Samsung Galaxy S6, Galaxy S6 edge, Galaxy S6 edge+, Galaxy S7, Galaxy S7 edge, or Note5 purchased through T-Mobile. They already have DIGITS integrated directly into the devices right out of the box. No software download required.
How will I know if I was accepted into the beta program?

After you complete the online registration, you’ll get a confirmation email letting you know that you’ve successfully signed up for the beta. You’ll receive separate emails with additional detailed instructions once everything has been set up for you. All email correspondences will be sent to the email you used to register your T-Mobile ID.

What is the DIGITS customer beta?

The DIGITS customer beta is a high-touch program in which our valued customers can try out and provide feedback on DIGITS prior to its availability to the public. During the beta period, you will be able to choose one of the following program scenarios: multiple DIGITS on a single device or one set of DIGITS across multiple devices.

Who is eligible for the beta program?

The beta is open to all T-Mobile postpaid customers with Simple Choice or T-Mobile ONE in good standing.

  • Business / @Work customers can participate provided they pay their wireless bill individually. Business customers with corporate liable accounts are not able to participate in the beta at this time.
  • To get a 2nd line, you need to be the Primary Account Holder on your account. Others (not the PAH) can share their existing number across multiple devices.
Can @Work (business) customers participate?

This is a consumer beta program. Business accounts are ineligible to participate.

How many people are you letting into the beta program?

We have not set a limit on the number of customers we’ll let into the beta, because our needs may vary throughout the beta program.

How long will it take to find out if I’ve been selected to join the beta program?

In most cases, you should find out immediately following your registration.

I need a T-Mobile ID to sign up for the DIGITS beta program. What is a T-Mobile ID?
  • A T-Mobile ID is the identification credential that you as a customer are recognized by on the T-Mobile network.
  • Your T-Mobile ID grants you permission to manage phone numbers through a variety of T-Mobile applications, including online at My T-Mobile.
  • If you don’t have a T-Mobile ID, go to My T-Mobile and click MY T-MOBILE in the upper right corner and then click SIGN UP. Follow the instructions to create your T-Mobile ID. You will need a valid email address and your T-Mobile phone number.
  • If you already have a T-Mobile ID but have forgotten it, you can recover or reset it by going to My T-Mobile, clicking MY T-MOBILE in the upper right corner, clicking SIGN IN, and then clicking the FORGOT PASSWORD link and following the instructions.
What are the expectations of a DIGITS beta participant?

The beta is a high-touch program in which we ask beta participants to use DIGITS in their normal everyday life and provide their feedback.

  • We will periodically prompt beta participants for feedback on the products they’re using.
  • For those who want to participate further in the beta process, you may submit bugs/issues as well as thoughts and feedback in our beta support forum: https://support.t-mobile.com/community/plans-services/digits.
How much is the beta going to cost me?

Participating in the beta is free. There is no charge for T-Mobile customers to participate in the DIGITS beta, but you could see certain taxes and fees on your bill. T-Mobile will credit these taxes and fees back to you on each subsequent billing cycle

Can I make international calls in the beta?

The DIGITS application works internationally. Call through the app just as you normally would.

  • Chargeable usage like international calling or premium paid messages will be charged as normal. The app will automatically switch to DATA mode so that you can take advantage of Simple Global® and not incur any additional charges. Additional value-added services such as voicemail-to-text and Name ID will be charged as normal. These will not be waived during the beta period.
  • If, as part of the beta, we provided you with a secondary SIM card for your line, this device will not be eligible to work internationally. Please make sure to take your primary device.
I have Family Stateside International Talk & Text. Are calls from my DIGITS virtual line to international destinations included under this feature?

No, during the beta period, these call are not included in the Family Stateside International Talk & Text feature. Standard per-minute rates will apply for these calls. If you make frequent calls to international destinations using the DIGITS virtual lines, you can purchase a Stateside International Talk & Text feature for your DIGITS line by calling customer service.

Are you replacing my phone number with DIGITS?

We’re not replacing your phone number. We’re just making it more powerful with DIGITS. With DIGITS, your phone number is no longer tied to one phone. It can now be shared across devices—Android, Windows, Chrome OS, Mac OS—and you can have multiple numbers on one device: work, personal, whatever.

When I sign up for the beta program, can I get a second number if I don’t have one?

Yes, T-Mobile can assign you a second number once you have registered for the beta program. However, you need to be the Primary Account Holder in order for T-Mobile to provide you with a second line.

Can I convert my existing line to one of the new DIGITS beta lines?

No. For the DIGITS beta, we are not converting any of your existing lines. You can still use your existing numbers on other devices since that’s one of the benefits of DIGITS. Once we launch commercially, we will let you convert your existing GSM lines to the new DIGITS line types.

How many devices can I use my DIGITS on during the beta program?

You can put your DIGITS on up to five devices.

How many DIGITS can I put on a single device during the beta?

You can use up to five DIGITS on a single device.

Will I get a device as part of this beta program?

No. However, you may use any of your compatible devices or purchase new ones for use in the beta program. Devices will not be provided as part of your participation in the DIGITS beta program.

Will I need additional devices in order to participate in the DIGITS beta?

You will need at least one other device such as a web-browser-equipped PC (Chromebook™, Windows® PC, or Mac), an Android device (5.0 or higher) with access to the Play Store, or an iOS device (9.0 or higher) with access to the App Store in order to share your number across devices.

Can I use a non-T-Mobile device?

Yes, as long as you have a T-Mobile number, you can use the T-Mobile DIGITS application on any Android or iOS device, whether or not the device is a T-Mobile device—even if the device is with another carrier. Once logged in, you can turn on your DIGITS. If the device is not on the T-Mobile network, the app requires data to use DIGITS.

Can I use an international version or other carrier version of the Samsung devices (Note5, GS6, and GS7 product lines) in order to access the native DIGITS functionality?

Only the T-Mobile U.S. versions of the Samsung devices have the DIGITS functionality as part of the native experience. You can use the DIGITS app found in the Google Play Store for other Samsung devices.

How long is the beta program window?

The beta window will last until the product is ready for commercial launch.

What happens when the beta program is finished?

At the end of the beta, you will need to determine if you’d like to continue using DIGITS. Participants will have 90 days to continue using DIGITS at no additional charge.

  • If you do nothing, DIGITS will be removed from your account automatically 90 days from the end of the beta program, and your account will be returned to its pre-beta configuration.
  • All personal data (texts, phone logs, pictures, etc.) you created during the beta will be available to you after the beta. You will not lose any data—just the use of additional services.
  • If you had a wearable plan associated with a Samsung Gear S2, you will revert back to the previous number and setup by using your original SIM card.
When is commercial launch?

We have not announced details on the commercial launch. Stay tuned.

How much will DIGITS cost following the beta?

We have not announced pricing. Stay tuned.

How do I exit the program?

You can request to be removed from the beta program at any time. Once the request is received, it will take up to three business days to be processed, and then you will be removed from the DIGITS beta. You will get a confirmation email once the process is completed. Any new lines that were added to your account as part of the beta will be removed.You can request removal from the beta by going to www.t-mobile.com/optoutbeta and contacting the number shown on the site.

Is there a risk to my phone or data if I participate in the beta program?

Although services are in the beta phase, there is no additional risk to your phone or the data already on it.

Can I make 911 calls with DIGITS?

Yes, all numbers will give you access to 911 in case of an emergency. However, because this is a beta, we recommend using your primary phone and phone number to call 911 whenever possible to avoid any potential issues. You can learn more about potential limitations on contacting emergency services via beta numbers in the DIGITS User Guide.

T-Mobile claims that 30 million people have multiple numbers, and wireless customers spend an extra $10 billion on devices, plans, and access fees. Where did you get that information?

We used third-party data on customers’ single-line and multiple-line spending combined with CTIA (an international nonprofit membership organization that has represented the wireless communications industry since 1984) data on the wireless penetration rate.

Can I use my LineLink™ number in the DIGITS beta?

Yes. As a DIGITS beta customer, you can set-up your LineLink™ number to call and text using the DIGITS app, with multiline function on Samsung phones or using a compatible browser on a computer.

How do I activate my LineLink™ number with DIGITS?

If you are already a DIGITS beta participant and would like to activate and use your LineLink™ number with DIGITS, follow these steps.

  • Link your LineLink™ number to your T-Mobile ID at mytmobile.com. Detailed instructions are available here.
  • Call the DIGITS beta support team at 1-844-889-5651 (service available 3:00am to 10:00pm PST) and request to activate your LineLink™ number for use with DIGITS.

If you are not a beta participant, you can sign up to use your LineLink™ number with DIGITS at www.t‑mobile.com/getDIGITS.

  • Link your LineLink™ number to your T-Mobile ID at mytmobile.com. Detailed instructions are available here.
  • Sign-up to participate in the DIGITS beta at www.t‑mobile.com/getDIGITS
    • Under “One Number on Multiple Devices” scenario, choose your primary line then choose your LineLink™ number as the secondary line
    • Under “Multiple numbers on One Device” scenario, choose PC, tablet, or non‑T‑Mobile phone for your LineLink™ number.
  • After 24-hours, please call the DIGITS beta support team at 1-844-889-5651 and request to activate your LineLink™ number with DIGITS.

Still have questions?

Contact a specialist today!

Call 1-800-937-8997