With T-Mobile’s device trade-in program, you can trade in your used phone or tablet and get credit toward your T-Mobile bill. We’ll accept any eligible device from most other carriers.
Buy a new phone or tablet at T-Mobile.com.
After you confirm your order, visit the Trade-In
Center to start your trade.
Complete a quick survey about your old
device to check your eligibility and get your
Accept your quote, print the FREE shipping
label & mail us your old device. We'll credit
your account within three bill cycles.
You can still trade in a device up to 7 days after you receive your new phone or tablet in the mail.Trade in now
By shipping your device, you agree to the Customer Acceptance Agreement and the Device Recovery Program Terms and Conditions.
Limited time offer; subject to change. Device Recovery: Trade-in eligible device for credit; minimum criteria required for eligibility. Credit applied to existing Equipment Installment Plan(s) (EIP) balance(s) or to customer bill in the order determined by T-Mobile and customer eligibility. Device recovery transactions are final; after you trade in your device, you cannot get it back. CWork may make adjustments to the Initial Quote based upon evaluation of quality and condition of the device on receipt. You can trade in one device per active line at the time you upgrade or activate a new line of service. Password/Locking Features: You must reset Your Device to factory settings and remove any passwords or locking features before sending it in; refer to your phone instructions manual or contact your device’s Customer Support to disable those features. If you fail to do so, the device will not be eligible for trade-in. Device and screen images simulated.