Coverage in Mexico, Canada & U.S. - Simple Choice Plans

NOW CALL AND TEXT IN

MEXICO & CANADA

JUST LIKE YOU DO IN THE U.S.

Unlimited calling to Mexico and Canada from the U.S. for FREE. Plus, get 4G LTE data and unlimited calling and texting when you’re in Mexico and Canada, just like in the U.S.



NOW, OUR NEW SIMPLE CHOICE PLANS INCLUDE

COVERAGE IN 3 COUNTRIES FOR THE PRICE OF 1.

NOW, T-MOBILE INCLUDES COVERAGE IN 3 COUNTRIES FOR THE PRICE OF 1

U.S., MEXICO, AND CANADA

Check your coverage of 4G LTE cities in Mexico and Canada

Unlimited calling to and from the U.S. to any number, including mobile phones, in Mexico and Canada.

Now when you travel throughout the U.S., Mexico, & Canada your phone works the same with 4G LTE data and unlimited calling and texting.

No other plan includes this much freedom and flexibility at no extra charge.

Simple Choice plans also include these great benefits—at no extra charge:

No annual service contracts & no data overages, ever.

Unlimited data and texting when you travel to 120+ countries and destinations.

Unlimited music streaming on top services without using your data on our network.

Unused 4G LTE data rolls forward into the next month, for domestic use in the next 12 months. Available for use in Mexico & Canada later this year.

UNLIMITED

TALK + TEXT + DATA

INCLUDES UP TO 1GB OF 4G LTE DATA...........................................................................

Unlimited reduced-speed data while on T‑Mobile's network.

$50/mo

ADD MORE LINES

2ND LINE...................................+$30/mo

ADDITIONAL LINES...............+$10/mo

ADD MORE 4G LTE DATA

UP TO 3GB......................+$10/mo/line

UP TO 5GB......................+$20/mo/line

UNLIMITED ON-SMARTPHONE...+$30/mo/line

Already a customer? Upgrade your plan or add a $10 feature to include Mexico and Canada

DISCOVER WHAT PEOPLE ARE SAYING

ABOUT OUR LATEST GAME CHANGER

As seen in:

“T-Mobile makes Canada and Mexico part of your home wireless territory.”
Read more

“Now, fewer people will get that unpleasant jolt thanks to a new ‘Mobile without Borders’ plan from T-Mobile.”
Read more

“The new move gives customers access to the fastest possible connection in both countries.”
Read more

Questions?

What is new about the amped Simple Choice rate plans?

Now you can get unlimited calling to and from the U.S. to any number, including mobile phones, in Mexico and Canada, starting July 15.

Now when you travel throughout the U.S., Mexico, & Canada your phone works the same, with 4G LTE data and unlimited calling and texting.

New customers get this plan automatically starting July 15th. Most existing customers can migrate to this plan at no extra charge.

What is different between Simple Global and the features of this plan?

Simple Global is a feature of all of our Simple Choice plans. It gives you unlimited data and texting in 120+ countries and destinations at no extra charge. Plus, calls are just 20-cents per minute to and from the 120+ countries and destinations

With Simple Choice North America your phone works in Mexico and Canada just like it does in the U.S. at no extra charge

  • Unlimited calling, texting, and 4G LTE data included in Mexico and Canada
  • Unlimited calling and texting to and from Mexico and Canada, including to landlines and mobile phones

How can I get it?

Any new customer signing up for Simple Choice North America on or after 7/15 will automatically get Mobile Without Borders at no additional cost.

Most existing customers can switch to the new plan at no additional cost. Simply opting into the Simple Choice North America rate plan on MyT-Mobile.com or by calling customer care or visiting a T-Mobile store.

Postpaid customers on promotional or legacy plans can keep their promotional plan and add these benefits for just $10 a month, which covers everyone on their account up to 10 people! Or, they can choose to switch to Simple Choice North America and receive these benefits automatically.

How do I know that I have it?

You’ll know you have Mobile Without Borders when your rate plan says “Simple Choice North America” on MyT-Mobile.com. You can also check your rate plan by calling customer care or visiting a T-Mobile store.

Does Data Stash work in Mexico and Canada?

The ability to tap into your Data Stash from Mexico and Canada is coming later this year.

For complete details visit the Data Stash page.

Will Stateside International Talk (SIT) still work the same?

SIT will still offer unlimited calling to landlines in 70+ countries for $10 and for $15 unlimited calling to mobiles in 30+ countries

Even better, Mexico and Canada are now considered “Stateside”, which means SIT rates will apply to calls from all three countries instead of just the U.S.

How do I check coverage in Mexico and Canada?

Customers will have access to the fastest speeds available wherever they are.

Check your coverage of 4G LTE cities in Mexico and Canada.

What if I hit my data limit when traveling in Mexico or Canada?

Your data plan works the same way in Mexico and Canada as it does at home.

If you hit your high speed data limit, data speeds are simply slowed – your data is not cut off and you won’t be charged overages.

Will Music Freedom work like it does in the U.S.?

Yes. The music streaming services that are part of Music Freedom still do not count against your data allotment while traveling in Mexico or Canada.

International availability of streaming services does vary, so make sure to check with your streaming service provider before you go.

What happens when I cross a border?

Your phone should work seamlessly, however, if it does not, simply re-boot your device.

How long can I stay in Mexico or Canada and expect service?

T-Mobile plans are designed for domestic use in the U.S.

The plan is not intended for extended international stays.

Please see your terms and conditions for more details.

How does my phone choose a roaming network?

Your handset will automatically select the preferred roaming network, which will provide the best network experience.